Help & Support

Last updated: 4 November 2026

In the app

Open Me, then Settings, then Help and support. Quick answers are there, and you can write to us. We reply inside the app.

Write to us from inside the app (Me, Settings, Help and support). We answer within 2 working days.

My payment is not added. Send your UTR number (or the Google Play order number) in Help and support. Payments by UPI are checked by a person and usually take a few hours.
Someone is bothering me. Open their profile, tap the three dots and choose Report or Block. In a call or live room, use the Report button.
A call was cut. Use Wi-Fi if you can. If you were charged for time you could not use, write to us with the date and the person's name.
I want to delete my account. See how to delete your account.
How do hosts get paid? Hosts request a payout in Me, My Beans. Payouts are paid by hand and the host gets a message with the reference.